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The Start of Every Payment Story: Trust
Every great partnership begins with trust — and in payments, that trust starts with Know Your Business (KYB).
Before a business in Qatar can start accepting online or in-person payments, it must complete KYB verification. At Dibsy, KYB isn’t just paperwork — it’s how we protect you, your customers, and Qatar’s growing digital economy.
KYB helps us verify the identity, ownership, and legitimacy of every business using our platform. It ensures that every transaction running through Dibsy is secure, compliant, and fully traceable — exactly how the payment ecosystem should be.
What Is KYB, Really?
KYB — Know Your Business — is the process used to verify the legal identity of a company before it can accept payments. While KYC verifies people, KYB verifies businesses.
KYB confirms:
- Who owns the company
- Where the business is registered
- Who is authorized to represent it
- What activity the business performs
- Where settlements will be sent
This protects against fraud, financial crime, and money laundering while ensuring full alignment with Qatar Central Bank (QCB) AML regulations.
Why KYB Matters in Qatar
Qatar’s digital economy is growing fast. With more businesses going online and regulations evolving, KYB is more important than ever.
Completing KYB with Dibsy means:
- Your business is legitimate and clearly registered
- Your ownership and control structure are transparent
- Your financial setup is compliant with QCB rules
- You build trust with customers, banks, and partners
Who Needs KYB?
Every business that accepts payments through Dibsy.
This includes:
- Retail stores, cafés, and restaurants
- Online shops and marketplaces
- Service providers and subscription businesses
- Instagram and social-commerce sellers
- Large enterprises and corporates
Some industries require enhanced checks, but most businesses complete KYB smoothly with the right documents.
Dibsy’s KYB Checklist — What You’ll Need
Prepare the following six documents to ensure a fast and smooth approval process:
1️⃣ Commercial Registration (CR)
Your company’s legal identity in Qatar. It shows your company name, registration number, and owners.
Tip: Make sure it’s valid and matches all other documents.
2️⃣ Trade License
Confirms the business activity you are legally permitted to perform in Qatar.
Tip: Your activity must match what you plan to sell using Dibsy.
3️⃣ QID of Owners and Partners
We verify every owner and partner listed on your Commercial Registration using their Qatar ID (QID).
Tip: Names and QID numbers must match the CR exactly.
4️⃣ Computer Card (Establishment Card)
Shows who is legally authorized to represent the business in front of authorities and service providers.
Tip: The authorized representative listed should be the one completing your Dibsy onboarding.
5️⃣ Bank Confirmation Letter
A letter from your bank confirming the account that will receive settlements. It must include:
- Your IBAN
- Your account holder name
- An official bank stamp and signature
Tip: The account name must match the CR. Always upload a clear, stamped copy — no screenshots.
6️⃣ Website or Online Presence
Your digital footprint that shows who you are and what you sell. This can be:
- Your company website
- A Shopify or WooCommerce store
- A verified Instagram or Facebook business page
Tip: Your online name and activity should match your CR and trade license.
Why These Documents Matter
Each document plays a specific role in telling the story of your business and helping us verify it quickly.
| Document | Purpose | What It Confirms |
|---|---|---|
| Commercial Registration | Legal identity | You are a registered Qatari business |
| Trade License | Authority to operate | You are allowed to sell products or services |
| QIDs of Owners & Partners | Ownership verification | Who controls and benefits from the business |
| Computer Card | Authority verification | Who represents the company and can sign on its behalf |
| Bank Confirmation Letter | Financial link | Where Dibsy should settle your payments |
| Website / Online Presence | Business transparency | What you sell and how customers see you |
When everything aligns, Dibsy can usually verify your business in 24–48 hours.
How Dibsy’s KYB Process Works
We designed the onboarding journey to be fast, simple, and human.
- Upload your documents through Dibsy’s secure merchant portal.
- Our compliance team reviews everything for accuracy and completeness.
- We cross-check your details against QCB requirements.
- Your Dibsy merchant account is approved and activated.
If anything is missing or inconsistent, we’ll let you know exactly what to fix. Our goal is to get you live as quickly — and safely — as possible.
Common KYB Mistakes (And How to Avoid Them)
To avoid delays, watch out for these common issues:
- Expired Commercial Registration or Trade License
- Bank account name that doesn’t match the CR
- Missing QIDs for one or more listed partners
- Blurry, cropped, or incomplete document scans
- No active website or online business page
Quick fix: double-check all details and document dates before uploading.
High-Risk or Regulated Industries
Some sectors need an additional layer of verification — similar to how global PSPs apply enhanced due diligence (EDD). These include:
- Financial services and investment platforms
- Cross-border eCommerce
- Crypto-related or virtual asset services
In these cases, Dibsy may request:
- Proof of funds or recent bank statements
- Shareholder and ownership charts
- Additional legal or regulatory documentation
This helps us stay fully aligned with QCB’s AML and CFT framework while keeping onboarding as transparent and fair as possible.
How Dibsy Protects Your KYB Data
We treat your documents with the same care we treat money:
- All uploads are encrypted end-to-end
- Documents are stored securely within Qatar’s data residency requirements
- Only Dibsy’s compliance team can access your files
- Your data is never shared beyond what QCB regulations require
Security at Dibsy isn’t a feature — it’s the foundation.
How Fast Is Verification?
If all your documents are valid and aligned, KYB verification usually takes 24–48 hours.
We’ll notify you as soon as your account is ready to accept payments — whether online, in-store, or via payment links.
Five Tips to Speed Up KYB
- Use clear, full-page PDF scans — not cropped photos.
- Ensure your CR and Trade License are valid and up to date.
- Use a business email domain instead of a free email service.
- Share an active website or social page that matches your CR.
- Have all six documents ready before you start the onboarding process.
Why Dibsy Cares About KYB
Because payments run on trust — and trust runs on transparency.
When every business on Dibsy is verified:
- Customers feel safer paying online and in-store
- Banks can process and settle payments faster
- Regulators maintain confidence in the ecosystem
- Fraud and abuse are significantly reduced
- Businesses can grow with confidence
KYB isn’t a barrier — it’s a gateway to scale.
In Summary — Your Fast Track to Activation
To activate your Dibsy account, prepare:
- Commercial Registration (CR)
- Trade License
- QIDs of all owners and partners
- Computer Card (Establishment Card)
- Bank Confirmation Letter
- Website address or online business page
Upload everything securely at Dibsy, and our team will handle the rest — verifying, approving, and getting you ready to accept payments across Qatar.
Final Thought: Compliance Is Confidence
Every verified business strengthens Qatar’s financial ecosystem. Every completed KYB adds transparency and trust. And every merchant joining Dibsy helps build a safer, smarter digital economy.
Because in payments, trust isn’t just important — it’s everything.
Ready to Get Started?
Upload your KYB documents today and start accepting payments with Dibsy. Get started with Dibsy.
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